J&A NYC Terms of Service

Effective Date: [Date - e.g., January 1, 2025]

Welcome to J&A NYC! These Terms of Service ("Terms") govern your access to and use of the J&A NYC website located at www.janyc.org (the "Site") and all related services provided by J&A NYC (collectively, the "Services"). By accessing or using our Site or Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Site or Services.

1. Acceptance of Terms

Your use of the Site and Services constitutes your acceptance of these Terms. J&A NYC reserves the right to modify these Terms at any time. We will post any changes on this page, and the "Effective Date" at the top of this page will indicate when the changes are effective. Your continued use of the Site or Services after any changes constitutes your acceptance of the new Terms.

2. Services Provided

J&A NYC provides a range of IT services, including but not limited to:

* [List specific services, e.g., Network setup and maintenance, Cloud solutions, Cybersecurity, IT consulting, Software development, Hardware support, etc.]

* [Add any specific disclaimers related to service limitations or guarantees]

Specific service agreements may include additional terms and conditions, which will be provided separately.

3. User Obligations

You agree to:

* Provide accurate and complete information when using our Site or Services.

* Comply with all applicable laws and regulations.

* Not use our Site or Services for any unlawful or prohibited purpose.

* Not interfere with or disrupt the operation of our Site or Services.

* Not attempt to gain unauthorized access to any part of our Site or Services, or any related systems or networks.

* Not use our Site or Services to transmit any viruses, malware, or other harmful code.

* Respect the intellectual property rights of J&A NYC and others.

4. Payment and Billing

* Fees for Services will be as specified in your service agreement or as otherwise communicated to you.

* Payment terms will be outlined in your service agreement or invoice.

* J&A NYC reserves the right to suspend or terminate Services for non-payment.

* Any applicable taxes will be added to the total due.

5. Intellectual Property

* All content on the Site, including text, graphics, logos, images, and software, is the property of J&A NYC or its licensors and is protected by copyright and other intellectual property laws.

* You may not use any content from the Site without the express written permission of J&A NYC.

* Any software or tools provided are licenced, not sold, and users agree to the related EULA.

6. Limitation of Liability

* J&A NYC will not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Site or Services.

* J&A NYC's total liability for any claim arising from these Terms or your use of the Site or Services will be limited to the amount you paid to J&A NYC for the Services giving rise to the claim.

* J&A NYC does not guarantee that the site or services will be uninterrupted or error free.

7. Disclaimer of Warranties

* The Site and Services are provided "as is" and "as available" without any warranties of any kind, express or implied.

* J&A NYC disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Termination

* J&A NYC may terminate your access to the Site or Services at any time for any reason, including but not limited to your breach of these Terms.

* You may terminate your use of the Services by providing written notice to J&A NYC, subject to any terms in your service agreement.

* Upon termination, any outstanding payment obligations will become immediately due.

9. Governing Law

These Terms will be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the state or federal courts located in New York, New York.

10. Dispute Resolution

Any disputes arising from these Terms or your use of the Site or Services will be resolved through good-faith negotiation. If a resolution cannot be reached, the dispute will be submitted to [Specify mediation or arbitration process, or court jurisdiction].

11. Contact Information

If you have any questions about these Terms, please contact us.

12. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

13. Entire Agreement

These Terms constitute the entire agreement between you and J&A NYC regarding your use of the Site and Services, superseding any prior agreements.

J&A NYC Payment Policy
Effective Date: [Date - e.g., January 1, 2025]
1. Introduction
This Payment Policy outlines the acceptable payment methods and terms for services provided by J&A NYC ("the Company"), accessible at www.janyc.org. By engaging our services, you ("the Client") agree to adhere to the terms outlined in this policy.
2. Accepted Payment Methods
J&A NYC accepts the following forms of payment:
Debit Cards: Visa, Mastercard, American Express, Discover, and other major debit cards.
Credit Cards: Visa, Mastercard, American Express, Discover, and other major credit cards.
Apple Pay: For seamless and secure transactions via Apple devices.
PayPal: For convenient online payments.
US Bank Account (ACH/Direct Transfer): For direct bank-to-bank transfers.
3. Payment Terms
Payment terms will be specified in the service agreement or invoice provided to the Client.
For project-based services, a deposit may be required before commencement of work. The specific deposit amount will be outlined in the service agreement.
For ongoing services or maintenance agreements, payments will be invoiced according to the agreed-upon schedule (e.g., monthly, quarterly, annually).
Invoices are due upon receipt unless otherwise stated in the service agreement or invoice.
Late payments may be subject to a late fee, as specified in the service agreement or invoice.
J&A NYC reserves the right to suspend or terminate services for accounts with outstanding balances.
4. Payment Processing
All online payments (debit/credit card, Apple Pay, PayPal) will be processed through secure, PCI-compliant payment gateways.
For ACH/Direct Transfers, Clients will be provided with the necessary bank account details.
Payment confirmations will be sent to the Client's email address upon successful processing.
5. Refunds
Refund policies will be outlined in the service agreement or on a case-by-case basis.
Refunds, if applicable, will be processed using the original payment method.
Processing times for refunds may vary depending on the payment method and financial institution.
6. Payment Disputes
Clients are encouraged to contact J&A NYC immediately with any payment disputes or concerns.
We will work diligently to resolve any disputes in a fair and timely manner.
7. Changes to Payment Policy
J&A NYC reserves the right to modify this Payment Policy at any time.
Clients will be notified of any changes via email or through a notice on our website (www.janyc.org).
8. Contact Information
For any questions or concerns regarding this Payment Policy, please contact us.
By using J&A NYC’s services, you acknowledge that you have read, understood, and agree to be bound by this Payment Policy.

J&A NYC Final Sale, No Return Policy

Effective [Date - e.g., January 1, 2025], all sales of hardware, software, licenses, services, and any other products or services offered by J&A NYC (www.janyc.org) are considered FINAL SALE.

No Returns, Exchanges, or Refunds will be permitted for any reason, including but not limited to:

* Incorrect product selection by the customer.

* Incompatibility with existing systems or software.

* Changes in business needs or requirements.

* Dissatisfaction with product performance (unless a separate warranty explicitly states otherwise).

Exceptions:

* This policy does not affect any statutory rights you may have under applicable consumer protection laws, such as those related to faulty or misdescribed goods.

* If a product is received in a damaged or defective condition, you must notify J&A NYC in writing within [Number- e.g., 3] business days of receipt, accompanied by photographic evidence. J&A NYC will, at its sole discretion, determine the appropriate resolution, which may include repair or replacement.

Warranty:

* Specific warranty terms, if applicable, will be provided with the product or service documentation. Please refer to those documents for details.

* Any warranty offered is separate from this no return policy.

Service Agreements:

* Service agreements, including maintenance and support contracts, are subject to the terms outlined in the respective agreement. Cancellation or termination of service agreements will be governed by the terms of those agreements.

By completing a purchase with J&A NYC (www.janyc.org), you acknowledge and agree to this Final Sale, No Return Policy.

Contact Information:

For any inquiries regarding this policy or to report damaged or defective goods, please contact us.

J&A NYC - Shipping Policy (United States Only)

Last Updated: [Date - e.g., January 1, 2025]

This Shipping Policy applies to all orders shipped within the United States from J&A NYC ("we," "us," or "our") through our website, www.janyc.org.

1. Shipping Methods and Carriers

* We utilize reputable carriers such as FedEx, UPS, and USPS for our shipping services.

* The specific carrier and shipping method will be determined based on the size, weight, and destination of your order, as well as any shipping options you select at checkout.

* We offer standard shipping and expedited shipping options, where applicable. Shipping options that are available will be displayed at checkout.

2. Shipping Destinations

* We currently ship to all 50 states within the United States.

* We do not offer international shipping at this time.

3. Shipping Costs

* Shipping costs are calculated based on the weight, dimensions, and destination of your order.

* The applicable shipping costs will be displayed at checkout before you complete your purchase.

* Occasionally, we may offer promotional free shipping for qualifying orders.

4. Order Processing Time

* Orders are typically processed within [Number] business days of receiving payment.

* Processing time may vary depending on product availability and order volume.

* You will receive an email notification with tracking information once your order has shipped.

5. Shipping Timeframes

* Standard shipping typically takes [7] to [14] business days for delivery.

* Expedited shipping options are available for faster delivery, with timeframes displayed at checkout.

* Please note that shipping timeframes are estimates and are not guaranteed. Delays may occur due to factors beyond our control, such as weather conditions or carrier issues.

6. Tracking Information

* Once your order has shipped, you will receive an email notification containing tracking information.

* You can track your order using the provided tracking number on the carrier's website.

7. Delivery Issues

* If you experience any issues with your delivery, such as lost or damaged packages, please contact us immediately.

* We will work with the carrier to resolve any delivery issues and ensure you receive your order.

* Please keep all packaging materials if a product arrives damaged, as they are needed for the claims process.

8. Shipping Restrictions

* Certain products may be subject to shipping restrictions due to regulatory requirements or carrier limitations.

* We will notify you if any shipping restrictions apply to your order.

9. Address Accuracy

* It is your responsibility to provide accurate and complete shipping information.

* We are not responsible for delays or non-delivery due to incorrect shipping addresses.

* Please double-check your shipping address before completing your order.

10. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us.

J&A NYC - Privacy Policy

Last Updated: [Date - e.g., January 1, 2025]

J&A NYC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.janyc.org (the "Site"), and use our IT services. Please read this Privacy Policy carefully. By using our Site and Services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

* Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, company name, and postal address. We collect this information when you contact us, request a quote, sign up for our services, or fill out forms on our Site.

* Technical Information: We automatically collect certain technical information when you visit our Site, including your IP address, browser type, operating system, device information, and browsing activity. We use cookies and similar technologies to collect this information.

* Service-Related Information: When you use our IT services, we may collect information related to your systems, networks, and data, as necessary to provide those services. This may include system logs, configuration data, and other technical details.

* Communication Information: We retain any communication you send to us, such as emails or contact form submissions.

2. How We Use Your Information

We use your information for the following purposes:

* To Provide Services: To deliver and manage the IT services you request, including network setup, cybersecurity, cloud management, and IT support.

* To Communicate With You: To respond to your inquiries, provide updates, and send important notices related to our Services.

* To Improve Our Site and Services: To analyze website traffic, monitor usage patterns, and enhance the functionality and user experience of our Site and Services.

* To Market Our Services: To send you promotional materials and information about our services that may be of interest to you, unless you opt-out.

* To Comply With Legal Obligations: To comply with applicable laws, regulations, and legal processes.

* For Internal Operations: For internal purposes, such as data analysis, auditing, and troubleshooting.

3. Sharing Your Information

We may share your information with:

* Service Providers: We may share your information with third-party service providers who assist us in providing our Services, such as hosting providers, payment processors, and analytics providers. These providers are contractually obligated to protect your information.

* Business Partners: We may share your information with business partners to offer joint services or promotions.

* Legal Authorities: We may disclose your information if required by law or to protect our rights and the rights of others.

* In Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

* With your consent: We will share your information with third parties if you have provided consent.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the following rights regarding your personal information:

* Access: You can request access to the personal information we hold about you.

* Correction: You can request that we correct any inaccuracies in your personal information.

* Deletion: You can request that we delete your personal information, subject to certain legal obligations.

* Opt-Out: You can opt-out of receiving marketing communications from us.

* Data Portability: You can request to receive a copy of your personal data in a common electronic format.

To exercise these rights, please contact us using the contact information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our Site. You can control cookies through your browser settings. However, disabling cookies may affect your experience on our Site.

8. Children's Privacy

Our Site and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.